PRIVACY POLICY

Welcome to aravalimasala.com (“we”, “our”, or “us”). Aravali Masala respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, process, and protect your information when you visit our website, browse our products, place an order, contact us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information from you depending on how you use our website.

Personal Information

When you place an order, contact us, or fill out a form, we may collect:

• Full Name
• Email Address
• Mobile Number
• Shipping Address
• Billing Address
• Company or Business Name (if provided)
• Any message or enquiry you send to us

Order and Transaction Information

When you purchase products from our website, we may collect:

• Product names and quantities ordered
• Order amount
• Payment method selected
• Transaction status
• Order history
• Delivery preferences

Please note that we do not directly store your debit card, credit card, UPI PIN, CVV, or bank account details. Payments are processed securely by trusted third-party payment providers.

Technical Information

When you browse our website, certain information may automatically be collected, including:

• IP Address
• Browser Type
• Device Type
• Operating System
• Pages Visited
• Date and Time of Visit
• Time Spent on the Website
• Referring Website or Source

This information helps us improve the performance and usability of our website.

2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders
• To verify and confirm your purchase
• To provide customer support
• To respond to your messages and enquiries
• To improve our website, products, and services
• To personalize your shopping experience
• To send order updates, delivery notifications, and service messages
• To send offers, discounts, newsletters, or promotional information
• To prevent fraud, misuse, or unauthorized access
• To comply with legal requirements

We may also use aggregated and non-personal information for business analysis and website improvement.

3. Cookies and Tracking Technologies

Aravali Masala uses cookies and similar tracking technologies to improve your experience on our website.

Cookies may help us:

• Remember your preferences
• Save items added to your cart
• Keep you logged in
• Understand visitor behavior
• Show relevant advertisements
• Improve website speed and performance

We may use both session cookies and persistent cookies.

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party services and platforms to operate our business and website. These may include:

• Google Analytics
• Google Ads
• Facebook Pixel
• Payment Gateway Providers
• Courier and Delivery Partners
• Email Marketing Platforms
• WhatsApp Chat Support
• Contact Form Plugins
• Website Hosting Providers

These services may collect and process your information according to their own privacy policies. We encourage you to review the privacy policies of those third-party providers.

5. Payment Information

For your security, all online payments are processed through secure and trusted payment gateways.

We do not store your:

• Debit Card Number
• Credit Card Number
• UPI PIN
• CVV Number
• Net Banking Password

Payment-related information is encrypted and securely processed by our payment partners.

6. Sharing of Information

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.

However, we may share your information in the following situations:

• With courier partners for order delivery
• With payment providers to complete transactions
• With website and technical service providers
• If required by law, legal process, or government authority
• To protect our rights, safety, customers, or business

Any third party receiving your information is required to keep it secure and confidential.

7. Data Retention

We keep your personal information only for as long as necessary to:

• Complete your order
• Provide customer support
• Maintain records for legal or tax purposes
• Improve our services

After that, your information may be securely deleted or anonymized.

8. Data Security

We use reasonable technical, administrative, and security measures to protect your information from unauthorized access, misuse, loss, disclosure, or destruction.

These measures may include:

• SSL secure connection
• Password-protected systems
• Limited access to personal data
• Secure payment processing

Although we try our best to protect your information, no website or internet transmission can be completely secure.

9. Your Rights

You have certain rights regarding your personal information. You may:

• Request access to your personal information
• Ask us to update or correct incorrect information
• Request deletion of your data
• Withdraw your consent for promotional messages
• Request that we stop using your information for marketing purposes

To exercise any of these rights, you may contact us directly.

10. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will remove that information as quickly as possible.

11. External Links

Our website may contain links to other websites or social media platforms. Once you leave our website, we are not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing their privacy policies separately.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us:

Business Name: Aravali Masala
Website: www.aravalimasala.com
Email: support@aravalimasala.com
Phone: +91 7891178303
Address: Madrampura, Diggi Road, Sanganer, Jaipur, Rajasthan, India

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or website features.

Whenever we make changes, the updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.